Loyalty program
«Yu» hotel invites you to become the participant of the program of constant guests encouragement. Having become the participant of the program, you have a unique opportunity to accumulate bonus points and to receive additional privileges.
How to spend bonus points?
To receive a discount rate in our hotel
To increase category of number
To visit cafe in our hotel
To buy souvenir products
To use loundries
To buy minibar products
We call your attention Rules of the program
We offer you the rules of the Program

Rules of participation and information about the Program.

The rules will help you understand the conditions for accruing bonuses, the procedure for obtaining privileges of our Program.

Terms and Definitions:
Program — a program to encourage regular guests of the "Yu" hotel. It allows regular guests of the Hotel to receive discounts and additional privileges, to participate in special promotions, draw of prizes, special offers.

The participant (of the program) is the guest who joined the "YuBonus" Loyalty Program.

Rules of participation:

1. Any person who has stayed at the "Yu" hotel for 10 nights and filled in a form at the hotel reception desk can become a member of the Program.

2. After filling in the application form at the hotel reception, the Guest immediately receives the identification number of the "YuBonus" Loyalty Program participant.

3. Bonus points begin to accrue immediately after obtaining the "YuBonus" member number.

4. When you become a member of the Program during you stay at the "Yu" hotel, you receive discounts and accumulate bonus points on your personal account (YuBonus = 1 RUB).

5. You can find out the current account balance in the hotel reception service or send a request to booking@yu-hotel.ru with your full name and participant number, as well as on the official website www.yu-hotel.ru/en in the section "YuBonus" Loyalty Program.

6. Each time you check in and book at "Yu" hotel, do not forget to report that you are a member of the Program.

7. Discounts for accommodation are provided only in the case of direct booking on the official website www.yu-hotel.ru/en, by phone or e-mail (without the participation of intermediaries — travel agencies, tour operators, Internet portals, ONLINE booking systems, etc.).

8. If two or more guests stay in a room, bonuses are awarded only to one of them (to the guest on whom the room is booked).

9. Participation in the Program is indefinite.

10. Accumulated bonus points are annulated in case of demand absence on the part of the Guest for 3 years.

11. Having made a decision on participation in the Program and filling out the questionnaire, the Program participant thereby gives his consent to the Program organizer to collect, systematize, accumulate, store, clarify (update, change), use, distribute (including transfer), depersonalize, block, the destruction of the following personal data: surname; name; patronymic; registration address; the series and number of the document proving the identity or replacing it; phone number, email address; other data related to the execution of the program for the period of its validity.

12. The Hotel reserves the right to make changes to the Program or suspend it unilaterally, notifying the participant at least 14 days in one of the following ways:

 — by writing to the participant's email address,

 — by posting information on the official website of the hotel.

Statuses of the participant and privilege of the «YuBonus Program»:
Basic
At accumulation of 11 reservations for night

1 reservation for night = 50 YuBonus ***
Late check-out till 16:00 *
Early arrival from 7:00 *

Discounts and privileges:

Accommodation **
Cafe **
Souvenirs **
Minibar **
Loundries **
Increase in Category of number **
Participation in actions and draws from hotel

Silver
At accumulation of 30 reservations for night

1 reservations for night = 100 YuBonus ***
Late check-out till 16:00 *
Early arrival from 7:00 *

Discounts and privileges:
Accommodation
Cafe
Souvenirs
Minibar
Loundries
Increase in Category of number
Participation in actions and draws from hotel
Gold
At accumulation of 50 reservations for night

1 reservationsfor night = 250 YuBonus ***
Late check-out till 16:00 *
Early arrival from 7:00 *

Discounts and privileges:
Accommodation
Cafe
Souvenirs
Minibar
Loundries
Increase in Category of number
Participation in actions and draws from hotel
Platinum
At accumulation of 100 reservations for night

1 reservation for night= 500 YuBonus ***
Late check-out till 16:00 *
Early arrival from 7:00 *

Discounts and privileges:
Accommodation
Cafe
Souvenirs
Minibar
Loundries
Increase in Category of number
Participation in actions and draws from hotel


* the service is provided on condition of existence of available rooms.
** the discount rate is provided from your following arrival.
*** YuBonus = 1 RUB

Bonuses for check-in
We hope you enjoyed your stay. Tell friends!

You can get additional bonus points, having marked out us in the pages in Facebook and Instagram. You can take the present opportunity only once for arrival.

1 check-in = 50 bonuses.
We will be glad to answer any your questions, to accept your wishes or offers concerning the Loyalty program of YuBonus.

If you had difficulties when filling the questionnaire or any other questions — we will help you to solve them!

Center of the program support:

Reception Desk: 8−914−021−27−27, 8 (415 31) 7−27−27

E-mail: booking@yu-hotel.ru